When a record number of employees started quitting their jobs in 2020, the
movement was called The Great Resignation. The steep rise in resignations was
a temporary trend, but even in 2022, 44% of workers still identify as job
seekers . Companies are experiencing historic employee attrition rates
, so now hiring and retaining top talent is priority number one.
While the resignation continues, employers must learn that long-term
management solutions and changes in workplace culture will ultimately build
trust for their current, and future, employees and lead to less employee
turnover.
Here are a few actionable ways that employers can work to create ideal work
environments that increase employee retention:
Listen to your employees
Quitters aren’t leaving the workforce; they’re getting different (often
better ) jobs.
The solution for employers is simple: be the better job for your employees.
According to a Pew Research Study , the top two reasons
U.S. workers left their jobs in 2021 were low pay (63%) and no opportunities
for advancement (63%). Workers also reported feeling disrespected (57%),
childcare issues (48%), and a lack of flexibility to choose when they put in
their hours (45%).
While it’s no surprise that workers are leaving their jobs for more pay and
upward mobility, employees clearly have ever-changing lifestyles that require
work environments built on trust, respect, and autonomy and that allow them to
work in any way they want . By allowing workers to, for example, set their own hours or location
of work and strive for their ideal work-life balance, employers are
communicating to employees that their needs are extremely valued and that they
will continue to listen and adapt as those needs change.
Create a personal environment
It’s important for employers to constantly anticipate the needs of their
employees by encouraging frequent and honest communication. Each employee has
their own unique story that drives them to feel valued and make decisions.
It’s human nature to want to be wanted, so if you ‘want’ your employees, show
them by valuing their individual needs and creating a personalized work
experience or set of policies that align with those needs.
Encourage innovation, growth, and risk-taking
Managers who demonstrate humility and normalize vulnerability practice what
organizational psychologist Adam Grant calls psychological safety . When management encourages transparent and honest communication within
teams, employee confidence thrives. If employees feel psychologically safe at
work, they’re more willing to take risks and create innovative solutions, and
they “strive to improve themselves and protect their team,” says Grant.
Cultivating a psychologically safe environment allows employees to be
authentic and build meaningful relationships with coworkers, in turn creating
the right conditions for successful collaborations and teamwork. These values
strengthen an employee’s investment and loyalty toward their team and their
employer, making them less likely to seek out a new job.
Embrace the future of work
Letting go of old processes is not always easy. Embracing the future of work
requires employers to adopt new technologies to measure productivity and
promote innovation and adapt to new ways of thinking about the employee
experience. Providing the flexibility employees want means recognizing and
responding to their personalized needs. I f you are listening to your
employees’ needs and laying the foundation for an open, honest, and
communicative environment, you’re telling your employees that they, as
individuals, are valued and prioritized.
Creating a work environment and processes that empower people to work in any
way , gives people the autonomy they want without sacrificing accountability
and performance. A desire for more autonomy and flexibility, along with
wanting to feel respected and valued, are two of the top reasons employees
leave the workplace. Employers should address these needs head on, or risk
losing their most valued employees. Give workers what they want by giving them
the ability to work in any way , and win their loyalty.
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