Whether you’re the chief financial officer or a regional HR manager, you play
a crucial role in finding and implementing solutions related to your company’s
international expansion plans. In devising
your strategy, it’s important to consider the various drivers and related
challenges—and learn from organizations that have successfully gone through an
international expansion.
International expansion to increase revenue
The most common reason organizations pursue international expansion is to
reach new customers and revenue streams. Exposing your product or services to
a wider audience across more countries can dramatically accelerate your top
line.
But expanding into additional markets in new countries is no easy feat, and
there are major challenges to consider, including the following.
International company structure: International expansion may require your
organization to legally establish an entity in the country. The type of
business you are planning on conducting in the new country will influence the
type of entity you should establish, tax rates you will be liable for, and the
revenue you are able to report back to the parent company.
Global pricing strategy: During the initial foray into international
expansion, it’s important to ensure that your price is competitive compared
with the local market, but also that all costs are accounted for and the
margins remain sufficient to justify your expansion.
You should also account for the higher initial capital expenditure when
expanding internationally. Some countries, such as Brazil, can have a high
cost of establishment both financially and in time. This, along with the
required ramp-up time for your new sales personnel, should be taken into
consideration when calculating the payback period of your international
expansion investment.
Market viability: Tools like gap and SWOT analyses can be valuable when
evaluating the potential opportunity of international expansion. However,
markets fluctuate regularly, and if you’re the CFO, you should maintain a
significant understanding of the wider markets your organization is already
present in, along with those you are considering expanding to.
Allowing your organization time to learn and adapt its approach in a new
market is key. Rarely will a three-month venture provide an indication of
whether the market is right for you. Evaluate international expansion
strategies before you decide to
make a significant investment in establishing an entity. The cost of
withdrawing from a country can be just as expensive as the initial expansion
once all the administrative and reporting dues have been accounted for.
One way to help accelerate the transition to a new international market is Global Employment Outsourcing .
Consider the example of a peer-to-peer ride sharing service. In 2014, the
company had estimated revenues of $2.9 billion and a presence in 10 different
locations. By 2016, revenue had swelled to $6.5 billion, and today, the
company operates in over 80 countries around the world.
The company used Global Employment Outsourcing support its global expansion in
39 countries and help reduce the speed-to-market from over six months to just
two weeks. This time savings allowed the organization to get a head start on
its competitors and gain a significant first-mover advantage.
Mergers, acquisitions and divestitures
When they’re executed properly, mergers, acquisitions and divestitures can be
an excellent way to expand into and withdraw from countries at speed—but they
require proper execution. Deals shrouded in complexity can result in some
organizations abandoning the deal altogether, and an improper corporate entity
structure can jeopardize the transaction as well.
When exploring mergers and acquisitions, you may discover that the transaction
does not include the transfer of entities that allow you to compliantly pay
the employees you are now responsible for. Ensure that you have services on
hand that provide you with a means to pay these employees, without delaying or
endangering the entire deal. Consider factors such as:
International company structure: The nature of your business may require
registrations in addition to the legal entity you have obtained, particularly
in countries where these documentations do not transfer over once the merger
has been completed.
Tax codes and compliance: Accounting is one of the largest challenges
multinational businesses face, and it’s magnified during a merger and
acquisition or divestiture. The deal may mean you’ve inherited a new tax
system, set of taxation rates and compliance requirements. And similarly, just
because you’ve divested doesn’t mean you are absolved of tax filings.
Compliance with tax laws should be the first priority for organizations, but
tax efficiency should not be overlooked. Be aware of the impact of your
business location on your tax liability, and ensure to take full advantage of
tax treaties between countries, such as the Foreign Tax Credit (FTC) offered
by the United States, to avoid paying double taxes.
GEO can also
help streamline the transition when it comes to mergers, acquisitions and
divestitures.
In the case of a global manufacturer of advanced fuel dispenser equipment
divesting from its parent company, it faced unique challenges in 13 countries
where it lacked an official legal entity. The company needed a way to pay its
employees while it began the lengthy process of building an international
branch.
Through Global Employment Outsourcing, the manufacturer was able to overcome
the roadblock of a lack of legal entities and established banking
relationships. Using the employer of record, the company now had the means to
securely pay employees, while its legal and finance team formally established
entities in the background.
Recruiting new talent
As an international expansion flourishes, so does the demand for talent, and
you may well need to look beyond your local talent pool. Additionally, as your
organization ventures into more niche and specialized projects, your employee
footprint will start to swell as you identify support around the globe.
The value in retaining existing talent should not be overlooked, either.
Instead of saying goodbye to the executive relocating to Germany to be with
his wife, find a way to keep him on board by exploring options that allow you
to compliantly hire and pay employees around the world, without formal entity
registration.
As you consider adding to your workforce internationally, here are some
important things to keep in mind:
Communication and cultural differences: Hiring in new global locations can
lead to a despondent culture among the remote employees if organizations do
not adequately manage the process.
The additional costs for hiring dedicated payroll and HR expertise for all
locations make it unlikely that companies can make this investment for small
pockets of employees. But employees, no matter where they’re located, expect
full HR support, localized employment contracts and a compliant payroll.
Ideally, you’ll have expertise to provide both local HR support and advisement
on cultural expectations.
Reporting standardization: Receiving consistent, standardized and accurate
data is integral when managing international business. But when you use a mix
of local partners in various locations, it’s likely your data and reports on
social costs, pay data and operational expenses won’t be consistent across the
board. Standardizing your data will lead to consistent reporting that you can
use with confidence when producing analyses and evaluating the cost of an
international expansion opportunity.
Social costs and benefits: International employment and labor requirements
vary greatly from country to country, and they are often incredibly different
than those in the U.S. In the EU, for example, employers are required to
provide employees with 14 weeks paid maternity leave.
Ascertaining local insight and knowledge to various employment laws and the
cost of employing individuals can be invaluable. If you’re the CFO, you
understand the importance of receiving accurate details that allow you to
forecast and budget your global expansion cost with precision—as well as the
consequences when you don’t have them.
No two reasons for international expansion are ever the same, and many
organizations often underestimate the expertise needed. As you continue down
the path of international expansion, it’s important to become familiar with
the requirements and regulations as well as costs that will arise.
Understanding upfront and maintenance costs will provide more insight into
which countries are best for your business and how it will affect your long
term growth. The more expertise you have with these highly nuanced scenarios,
the greater your chance of success.
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